I have not shopped at Asda for a couple of years now and was really excited to go shopping there.
we packed the kids into the car and drove to the Asda superstore which is located at monks cross shopping park, york.
we found there was ample parking and this was despite being a busy Saturday afternoon.
The first thing we noticed was a lovely range of garden items located just outside the entrance to the store. many cheap bedding plants and good deals on garden furniture. We grabbed a trolley and headed in to be greeted warmly by Jeff , the in store greeter. From there we preceded to look around the range of non food items on offer thinking to ourselves that the majority of the products were very competitively priced.
We also observed unlike other supermarkets in our area , there seemed to be an abundance of staff. nearly one per isle which we rarely see on our shopping trips to other stores. My husband decided to test the knowledge of some of the staff and would ask for obscure items. If the store had the product we were not only told where to find the product but were shown to the product also , and on one occasion when the member of staff couldn’t locate an item as they didn’t stock it , he gave us some handy advice on where he thought it would be possible to obtain it.
We found a wide range of products stocked which is always nice to be given so many choices. When we had gathered the items we were purchasing we headed to a checkout dreading the usual Saturday wait. The checkouts were busy as expected however a lady was walking along the bays with a sign telling us where there was space at a checkout and this made it easy for us to get our products onto the conveyor belt quickly.
The checkout operator was very friendly asking us if we needed help with our packing and maintaining a cheery banter with us as we packed, we left the shop to another cheery thank you for shopping with us which we thought was very pleasant.
All in all this was a very enjoyable shopping experience and we shall be certainly visiting Asda again in the near future.
The staff clearly go that extra mile to make you feel valued and that’s exactly how we felt.